Shipping & Returns
Shipping Information
We offer fast and reliable shipping to all our customers across the United States. Please allow 1-2 business days for order processing before your package ships.
Shipping Methods & Delivery Times
- Standard Shipping: 3-5 business days
- Express Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days (order by 12 PM EST)
- Free standard shipping on orders over $75
Shipping Rates
- Standard: $5.99
- Express: $12.99
- Overnight: $24.99
- Free shipping on orders over $75
Order Tracking
Once your order ships, you’ll receive a confirmation email with your tracking number. You can track your package directly through our website using your order number.
International Shipping
We currently ship to the following countries outside the United States:
- Canada: 5-7 business days ($15.99)
- United Kingdom: 7-10 business days ($19.99)
- Australia: 10-14 business days ($22.99)
Additional customs fees and taxes may apply for international orders.
Returns & Exchanges
We want you to love everything you order from us. If you’re not completely satisfied, we’re here to help.
Return Policy
- 30-day return policy from delivery date
- Items must be unworn, unwashed, and in original condition
- All original tags must be attached
- Items must be in original packaging
How to Return
- Log into your account on our website
- Go to “Order History” and select the items you wish to return
- Print your prepaid shipping label
- Package items securely in original packaging
- Drop off at any authorized shipping location
Refund Process
- Refunds are processed within 5-7 business days after we receive your return
- Your refund will be issued to your original payment method
- Shipping costs are non-refundable
- Sale items are final sale and cannot be returned
Exchanges
We currently don’t offer direct exchanges. To exchange an item, please return the original item and place a new order for the desired item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receipt. We’ll send a replacement immediately or issue a full refund.
Return Shipping Costs
- US returns: Free with prepaid label
- International returns: Customer responsible for return shipping costs
- Return shipping costs are non-refundable
FAQ
Can I change my shipping address?
You can modify your shipping address within 1 hour of placing your order by contacting customer service. After this window, changes cannot be guaranteed.
What if my package is lost?
Please contact us immediately if your tracking shows delivered but you haven’t received your package. We’ll work with the carrier to resolve the issue.
Do you ship to PO boxes?
Yes, we ship to all valid US addresses including PO boxes.
How long do refunds take to appear on my account?
While we process refunds within 5-7 business days, it may take additional time for your bank to post the credit to your account.
Can I return sale items?
Sale items are final sale and cannot be returned unless defective.
For any additional questions about shipping or returns, please contact our customer service team through the contact form on our website. We’re always happy to help!